Refund policy

Refund Policy
LocalisePro 30-Day Risk-Free Trial
At LocalisePro, we stand behind the quality of our ultra-thin card trackers. We proudly offer a 30-Day Risk-Free Trial. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund, no questions asked.
How to Initiate a Return
To begin the return process, please contact our customer care team at info@localisepro.com or call us at +1 (438) 388-6607.
Please note: Items sent back to us without a prior return request will not be accepted.
Return Guidelines & Shipping Address
  • Condition: Products must be returned in their original, undamaged packaging.
  • Shipping Costs: Return shipping fees are the sole responsibility of the customer.
  • Tracking: Returns must be sent using a fully tracked shipping service.
Once your return is approved, please ship your package with its tracking number to the following address:
Hassan Allali
504 Rue Bourget
Vaudreuil-Dorion, QC J7V 9S6
Canada
Damages and Issues
Please inspect your order immediately upon receipt. If the item is defective, damaged, or if you received the incorrect product, contact us right away at info@localisepro.com so we can evaluate the issue and make it right.
Exchanges
The most efficient way to ensure you get the item you want is to return your current product. Once your return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your returned item to confirm the status of your refund. If approved, you will be automatically refunded to your original payment method within 5 to 10 business days.
Please keep in mind that your bank or credit card company may require additional time to process and post the transaction to your account. If more than 15 business days have passed since your refund was approved and you have not received it, please reach out to us at info@localisepro.com.