Shipping policy

Shipping Policy
This shipping policy applies to orders placed on our online shop.
Shipping Destinations
We currently ship exclusively to Canada and the United States. We do not offer international shipping to other countries at this time.
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and public holidays). If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates and Estimated Delivery Times
We are pleased to offer fast and free shipping on all orders across Canada and the United States. We ship our packages using a premium, fully-tracked service. Your expected transit times are:
  • Canada: 2 to 6 business days (Free)
  • United States: 2 to 4 business days (Free)
Please Note: Delivery timeframes are estimates and begin from the date of shipment, not from the date of order. Delivery times may vary depending on the destination region or carrier delays.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email containing a tracking number as soon as your order has been dispatched. This allows you to follow your package in real-time. Tracking information typically updates within 24 to 48 hours.
Customs, Duties, and Taxes for US Orders
The shop is not responsible for any customs duties, taxes, or import fees applied when your package crosses the border into the United States. All additional fees incurred during customs clearance are the sole responsibility of the recipient.
Damage
If you receive your order damaged, please contact us immediately at info@localisepro.com. Please include your order number along with clear photos of both the damaged item and its packaging.